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How Website Accessibility Can Label Your Brand as Inclusive

July 13, 2021 by Denise Bernstein

Website Accessibility is a Hot Topic & One to Take Seriously

Website accessibility is an important aspect of website design. Accessible sites present users with information through a variety of sensory channels, such a visual, auditory, speech, cognitive, neurological and physical. These accessible designs improves the overall user experience and satisfaction.

This is true in a variety of situations and across all types of devices. Digital accessibility means a full range of users, including those with disabilities, can readily navigate, understand and interact with your website.

WATCH OR LISTEN WHY WEBSITE ACCESSIBILITY
IS ESSENTIAL FOR SOME, USEFUL FOR ALL
WHY WEBSITE ACCESSIBILITY IS ESSENTIAL

Twenty Six Percent of the US Adult Population has a Disability

Many of these disabilities include blindness, color blindness, epilepsy, dyslexia, deafness or the visually impaired. That means that those websites with low color contrasts, missing alt text on images, ambiguous descriptive links text or no keyboard accessibility will lock a significant percentage of individuals out of its website.

How Website Accessibility Can Label Your Brand as Inclusive
Website Accessibility is Important for Individuals, Businesses and Society as a Whole

The Web is a massive resource for all types of reasons — business, educational and personal. It is important that the Web is accessible to all types of people with diverse abilities. According to the UN CRPD (United Nations Convention on the Rights of Persons with Disabilities), access to the Web for all is a basic human right.

Accessibility is easily addressed through web technologies that remove all types of barriers. Whether through print, visual media or audio. Luckily, these solutions allow an unprecedented access to information and interaction for many struggling with disabilities.

Almost 60% of US Households with Internet Have Someone with a Disability under their Roof

Making a website accessible ensures that all visitors, including those with some form of disability, have a positive user experience. Oddly, this often translate into an overall improvement for all site visitors. Also, a website that takes accessibility seriously goes beyond a typical navigation experience. In addition, it goes well beyond the point-and-click interface to include keyboard-based control and voice-based control.

6.5 Million of US Population Have Intellectual Disabilities

According to W3C, web accessibility encompasses websites, tools and technologies. Hence, these all need designed and developed so that people with disabilities can use them. That means people should be able to perceive, understand, navigate, interact and contribute to the Web no matter their disability.

Fifteen Percent of the World’s Population has Some Form of Disability

Various forms of accessibility is important. Because there are a vast number of potential visitors to your site that will have a disability of some sort. While it is hard to tell what form of disability your visitors may have, addressing all forms can help with your site’s user interface. Likely keeping ‘ambulance chasing’ lawyer types at bay.

Lawsuits against Non-Compliant Websites are up 50% in the Last 2 Years

One major advantage of designing an accessible website is the reduced in legal exposure. Sadly, many businesses, large and small, have found themselves on the wrong side of ADA lawsuits. Interestingly, US courts are overwhelmingly ruling in favor of accessible websites.

Website Accessibility Improves SEO (Search Engine Optimization)

Not only does an accessible website improve usability and make its services or goods more readily available to millions more potential customers. Also, it improve SEO rankings. In addition, search engines reward websites with relevant content and a positive visitor experience. Consequentially, the better the user interface, the better a website ranking. Making website accessibility a win-win for all.

How to Improve Website Accessibility

Many accessible measures are easy to implement, such as ensuring your website has alt text for all images. Also, a high contrast of colors and easy to read graphics makes for a better experience. However, others are more complex and take technical knowledge to implement.

There are evaluation tools that can help to identify problem areas of a website. Yet, knowledgeable human evaluations and continued monitoring of a website is required to determine if a website is accessible and to keep it that way.

If you are looking to improve your website accessibility, have your website evaluated by a professional. In addition, take the suggested steps to mitigate the issues. Keep in mind, keeping compliant with accessibility and providing a better overall user experience takes continual effort.

If you need help, get in touch with Advertising Is Simple. We have some quality solutions and products that can help improve your brand’s inclusiveness and make your website accessible to all.


RELATED ARTICLES:

 Website Design Elements that Enhance User Experience

Good Website Design is Important for Business Growth

Plugins That Enhance Website Functionality


Advertising Is Simple

At Advertising is Simple, we consistently stay up-to-date on the most effective methods of SEO, that’s why we call it Adaptive SEO. What works today, may not work a few months down the road. We monitor your advertising results through A/B testing and in-depth analytics to get you the highest rate of return on your advertising dollars.

Advertising Is Simple | 302.407.0431 | info@AdvertisingIsSimple.com

Filed Under: Advertising Delaware, Branding your business, website accessibility, website design Tagged With: Brand Inclusivity, Website Accessibility Can Label Your Brand as Inclusive, Website Accessibility is Important

Let’s Talk about Cultivating Customer Loyalty 

November 3, 2020 by Advertising

Cultivating-Customer-Loyalty

In today’s increasingly over-crowded online marketplace, the key to cultivating customer loyalty is to consistently follow an effective digital marketing plan – something most companies still fail to do. 

Customer satisfaction should be front and center for every business. However, for a small business, it is crucial. Making customer service a top priority can make you more competitive against your larger counterpart. Let’s be honest, a company’s top asset is its customers. Happy and loyal customers not only support a business by continuing to do business with you, but also by referring you to friends and family. 

As a business owner, thinking of ways to rise above the competition should revolve around giving customers something they can’t get elsewhere. Want to learn more? Below are some actionable steps you can take now to ensure you’re cultivating customer loyalty in your business. 

Cultivating Customer Loyalty

Asking for Customer Feedback  

If you do this on a consistent basis, it will give you the power to improve the customer’s experience moving forward. A simple online form or social media poll is a great strategy for learning where you need to tweak your sales protocols and practices. 

The beauty of a small business is that you have a greater chance of making your customer service more personal and targeted. Customers can be very sensitive to whether you are genuine and sincere. Using their names and finding ways to compliment them will help to develop a trusting and loyal following. 

Identify and Anticipate Customer Needs 

Proactively listening to your customers and making an effort to get to know them as much as possible will help you fine-tune special deals geared towards their purchasing history. 

Be sure to assure them that you are aware of and ready to fix any problems that they may encounter. An apology can go a long way when something goes wrong. Make it easy for them to complain and impress them with your willingness to listen and diffuse the situation. 


Read More: How to Generate Demand for Your Products or Services 


Use Social Media as a Platform to Humanize Your Business 

Keep your customer aware of any new products, special sales or events. Do your best to engage with them and be prompt in responding to any comments (negative or positive) that they post regarding your business. 

Encourage Customers to Write Online Reviews  

Whether it’s on social media or online directories, you can capture reviews from your customers by making an easy-to-follow instruction pamphlet. The search engines love ranking those businesses who have a larger social footprint. Video testimonials is another valuable asset small business can use to illustrate how satisfied their customers are with their service and/or product. 


Read More: 6 Helpful Tips for Capturing Online Reviews 


 

Above all, say THANK YOU! Saying thank you after every transaction is one of the easiest ways to build a loyal following. Showing your customers that you appreciate their business makes them feel empowered and more likely to return! 

 

Advertising Is Simple helps small to mid-sized business owners who are too busy running their businesses to focus on their marketing and advertising efforts. We specialize in Internet, TV, and radio advertising, and are particularly vested in Search Engine Optimization, website design, mobile website design, pay-per-click campaigns, and original content management in order to help our clientele claim their share of the marketplace. 

  

AdvertisingIsSimple.com | 302.407.0431| info@AdvertisingIsSimple.com 

 

 

Filed Under: Brand loyalty, Branding your business, competitive edge, Customer Acquisition, digital marketing, How to Sell Online, Lead Generation, Reputation Management, Small Business Tips, Social Prospecting, Social Relationships, Social Selling Tagged With: cultivating customer loyalty, customer feedback, customer loyalty, customer relationship management, customer reviews, customer satisfaction, target customers

5 Design Elements Your Business Website Can’t Do Without [Video]

September 15, 2020 by Advertising

5 Design Elements Your Business Website Can't Do Without

Your business website is your most valuable online resource. A well-designed website with quality content is a must these days as it’s a necessary base to any digital marketing plan. Since it is your most valuable asset, it’s essential to create a well rounded marketing strategy that points any traffic back to your main domain, whether it’s on social media or in directory listings.

Look at it this way. Your website is typically the first and foremost digital marketing tool your business has. It is not only your way of informing your customers who you are and what you do, but also how you do it better than your competition. More and more customers are doing thorough online research on companies before they make a buying decision and they let website design impressions form their opinion about your brand. That is why your website needs to look professional.

When was the last time you updated your website? If your site is at least a few years old, here are 5 must have website design elements you need to invest time in now:


5 Design Elements Your Business Website Can’t Do Without



Read more here: 5 Must Have Website Design Elements that Enhance User Experience


Need help with your website? Our expert web designers can help get your business a greater presence on the Internet with a clean, responsive and mobile-friendly website design. If you have any questions or would like to find out more about how Advertising Is Simple can help you, get in touch!

AdvertisingIsSimple | 302.407.0431|

info@AdvertisingIsSimple.com

Filed Under: Advertising Delaware, Branding your business, digital marketing, marketing plan, website design Tagged With: expert guide to website design, mobile website design, mobile-friendly web design, web design trends, web page, website design, website developer, website optimization, website seo practices, website success

Make Your Business Stand Out with Google Guarantee & Upgraded GMB Profile

August 4, 2020 by Advertising

Make Your Business Stand Out with Google Guarantee & Upgraded GMB Profile

Back in April 2019, Google tested a subscription-based service for a monthly fee known as Google Guarantee. Such certification means your Google My Business profile gets an upgrade, which is supposed to make it easier for customers to choose your company over others when they’re conducting an online search.

Google-Guaranteed-GMB upgrade

The Google Guaranteed badge is available for businesses that pass a Google screening and qualification process through Google Local Services.

If your business is backed by Google Guarantee, and your customers (who found you through Google) aren’t satisfied with work quality, Google may refund the amount paid for the service. The upper limit of lifetime coverage for claims in the United States is $2,000.

Your business can be a part of Google Guarantee if you meet these eligibility requirements including a background check. The cost of the program is $50 per month or $600 per year.

What does Google Guarantee cover?

This new Google badge covers claims up to the amount on the job invoice up to the lifetime cap for coverage. Services, however, must be booked through Google Local Services. The Google Guarantee doesn’t cover add-on or future projects, damages to property, dissatisfaction with price or provider responsiveness, or cancellations.

 

Whether Google Guarantee becomes successful and available to all business is still to be determined, but it’s definitely something to look out for when updating your Google My Business profile in the future. The competitive advantage may be worth this upgrade!

 

Advertising is Simple is in the business of making advertising simple and we begin by creating you a great website to show off your brand. We make sure that your site has all the necessary features so that you can create a lasting impression and take pride in your web presence. To view our website portfolio, click here. 

  

Advertising Is Simple | 302.407.0431 | info@AdvertisingIsSimple.com 

 

Filed Under: Advertising Delaware, Branding your business, competitive edge, Customer Acquisition, digital advertising, digital marketing, Mobile Optimization, online marketing, Search Engine Optimization, SEO, Small Business Tips Tagged With: competitive advantage, competitive edge, Google Guarantee, Google Guaranteed, Google My Business, Google My Business listing

Delaware and Phase 2 of Economic Reopening

June 16, 2020 by Advertising

Delaware and Phase 2 of Economic Reopening

As of June 15th, state of Delaware officially entered the Phase 2 of the economic reopening. As the gradual recovery from COVID-19 continues, it doesn’t mean that our job stops right there. While our local businesses can operate now at greater capacity, child care centers can reopen and summer camps can resume, we are still required to wear face coverings in public and should adhere to all responsible social distancing guidelines. 

Delaware healthy community phase 2

That being said, you’re probably wondering now what can you expect from the Phase 2 of the economic reopening in Delaware? We did our research and we have the answers! 

 

The following is general guidance that applies to all businesses in Delaware and Phase 2 of the Economic Reopening: 

 

Phase 2 Delaware business guidelines

Industry Guidance: 

 

Restaurants, most retail establishments and houses of worship can now operate at 60 percent of their fire code occupancy limits. Gyms and personal care services, such as hair salons, barbers and tattoo parlors, are still limited to 30 percent of their fire code occupancy limits and reservations are still required. 

Child care facilities they can reopen for all Delaware families, although under certain group-size limits and other restrictions. 

Museums, galleries, libraries, historical attractions and arts education institutions may reopen but must follow social distancing guidelines. 

Summer camps, summer schools and private instruction also may resume, although group and classroom sizes must be limited and face coverings must be worn. 

 

CLICK HERE to see more details on industry-specific guidance.

 

Here at Advertising Is Simple, we continue to be of resource and helpful advice for any and all small business owners who are currently struggling with the effects of COVID-19. If you have any questions regarding how we can help you with all of your marketing needs, please don’t hesitate to contact us. We’re all in this together! 

 

Advertising Is Simple | 302.407.0431 | info@AdvertisingIsSimple.com 

 

 

Filed Under: Advertising Delaware, Branding your business, Internet Marketing Delaware, marketing Delaware, Small Business Tips, Supporting the Community Tagged With: COVID-19, Delaware, Delaware Phase 2, Delaware recovery, Delaware reopening, economic reopening, phase 2, small business tips

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