While digital marketing is a multi-faceted job, one of the most important responsibilities for us digital marketers is to know who we’re talking to. Without defining that perfect buyer persona in the beginning, it’s rather challenging to turn leads into loyal customers later on…
That being said, you can’t execute a successful digital marketing campaign without knowing your target market. Want to know how to identify your ideal customer? Here’s what you need to know first.
What Is a Buyer Persona?
According to Alan Cooper (a pioneer software developer), a buyer persona is a semi-fictional representation of your ideal customer based on market research, customer demographics and behavior, real data about your existing customers, and your understanding of their motivations and challenges.
Whether you’re in the midst of developing a product or getting ready to launch a marketing campaign, we strongly recommend considering your buyer persona before you dive into this next step. There’s nothing worse you can do for your business than sending out the wrong messaging that doesn’t resonate with the people you want to do business with. However, if developed correctly, buyer personas will point you into the direction of customers who will bring you the most revenue on a long-term basis.
Identifying Your Ideal Customer Using a Buyer Persona
Great tools to start with are Google Analytics and Facebook Audience Insights. Those existing demographics can point you in the right way of who your buyer personas might be. Pay attention to the characteristics such as gender, age, visitor location and their interests.
Another way to identify your ideal customer is to review your existing customer base. Can you identify the contacts that decided to do business with you in the past? This is important to keep in mind because you don’t want customers who are just interested in seeing your content. You want those who are making purchasing decisions!
Part of the process of creating a strong buyer persona is to understand your unique selling points. How does your ideal customer engage in your sales process? What can you do to help them solve their problems? What about your content? Is there a call to action? Those are all questions you should be asking yourself before nailing down your ideal customer.
Contact Advertising Is Simple today! We help small to mid-sized business owners who are too busy running their businesses to focus on their marketing and advertising efforts. We specialize in Internet, TV, and radio advertising, and are particularly vested in Search Engine Optimization, website design, mobile website design, pay-per-click campaigns, and original content management in order to help our clientele claim their share of the marketplace.